Overview

I replaced a slow, paper-based timecard correction process with a digitized, automated system that improved speed, tracking, and compliance.

Previously, correcting missed clock-ins or clock-outs required physical forms, wet signatures, and manual coordination between staff and managers. If corrections were delayed past tip distribution, the entire tip pool had to be recalculated—requiring every staff member to repay and reauthorize their share. The process was time-consuming, difficult to track, and created potential legal risk.

I designed and implemented a system where staff submit timecard correction requests through a simple online form, pre-authorizing managers to make edits. Submissions are automatically logged, routed to the appropriate manager, and stored as compliant documentation. For more complex cases involving tip redistribution, I built a digital workflow to batch-send repayment authorization forms for e-signature.

The result is a system that reduces delays, improves visibility, and minimizes the likelihood of disruptive tip pool recalculations.

Impact

• Reduced frequency of full tip pool recalculations to less than once per month
• Achieved 100% documentation compliance for all timecard adjustments
• Eliminated need for physical paperwork and manual signature collection
• Improved visibility into correction status for payroll and management
• Reduced legal risk through consistent, documented authorization

Tools Used

Lark Base · Lark Forms · Lark Automations · Papersign · Google Drive

Beyond efficiency gains, the system creates a clear, trackable workflow from submission to completion, ensuring payroll accuracy and operational consistency.

Technical Documentation

For a full breakdown of the system architecture, tools, and implementation: